iDU: Nightlife ID Scanning
Fast. Accurate. Reliable.
In today’s fast-paced nightlife, you need more than a basic identification scanner. Australian bar and club owners know that a simple ID checker is essential for compliance, but an isolated, offline scanner leaves your venue exposed.
iDU goes beyond a simple scan. We provide a complete Patron Management System, the evolution of the bar and club ID scanner, designed for Australian venues. It’s the intelligent, networked solution that protects your licence, your staff, and your patrons, serving venues in every capital city and regional town across the country.
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Superb Speed & Accuracy
A slow ID scanner creates a bottleneck. Our system’s high-quality camera and advanced software deliver superb accuracy, capturing and verifying over 4,000+ domestic and international IDs with industry leading 3-4 second scan times. This is the fastest ID scanner solution on the market, built for peak Saturday night.
P.S. We even let the operator know if it’s the patron’s birthday!
Mobile Scanner
This isn’t a clunky, bolted-down id scanner terminal. Developed through direct consultation with venue operators, the iDU patron management system runs on a truly mobile, tablet-based platform.
Optimised for the lightweight iPad Mini and Pro, iDU eliminates the need for clunky external light attachments used by competitors. No hard wires, no bolts. Simply connect to your venue’s WiFi or 4G/5G and manage your entry from anywhere.
This is the mobile ID scanner solution that lets you bust queues and manage VIPs at the rope.
Accepts Any Valid ID
Our ID checker software is built for a modern Australian clientele and scans over 4,000+ global IDs. We cover:
- All Australian Digital IDs (QLD, NSW, Victoria, SA, and Australia Post)
- All Australian physical driver’s licences and Keypasses
- A huge range of international driver’s licences
- All valid international passports
Prevent Known Troublemakers
This is the iDU Difference: The Connected Ban Network. A basic id scanner is an “island,” blind to risks from outside your door. Our patron management system is a Networked ID scanner that connects your venue to a shared, proactive intelligence network.
- Get Shared Alerts:
Be alerted if a patron is banned from other connected iDU venues, not just your own. - Stop Venue-Hopping:
Prevent known troublemakers from causing issues at your venue, whether you operate in a major capital city or a regional town anywhere in Australia. - Meets the Highest Govt. Standard:
Our platform’s security and network technology is built to the benchmark for Australian compliance.It is a fully OLGR-approved solution, with the capability to display official Police or Magistrate bans in Queensland.
This is the ultimate nightlife security system for preventing incidents before they happen.
Secure Multiple Entrances
A patron management system provides a single source of truth. All your iDU devices sync in real-time at every entry point. This real-time syncing stops ID pass-backs and prevents patrons from being rejected at the front door only to try the side door. Your entire team is always on the same page.
Live Patron Counter
Ditch the clunky physical patron counters and semi-automatically keep track of your live occupancy for COVID compliance. For each scan of an accepted patron, the patron count automatically increases, leaving the operator to simply keep track of the patrons leaving. With an inbuilt capacity tracker, keeping track of patrons in your venue has never been easier!
Reward Loyal Customers
A true patron management system isn’t just a security tool; it’s a service tool. iDU’s VIP feature lets you tag your loyal customers. Your operator will see a note on-scan (e.g., “Free Entry” or “First Drink Free”), allowing your team to provide a premium, personalised experience that builds loyalty.
Reliable Cloud Based Tech
Your patrons’ data security is non-negotiable. Our patron management system is built on a reliable, scalable, and secure cloud foundation to protect your venue and your customers.
- Local Data Sovereignty:
We use sovereign, Australia-based cloud technology for our Australian partners and dedicated, United States-based cloud infrastructure for our US customers. This ensures your data is stored locally and securely. - Privacy Act Compliant:
Our platform is designed to help you meet your obligations under the Australian Privacy Principles. - 24/7 Portal Access:
Securely access your manager portal from anywhere, at any time, even from your phone, or while on holiday at the beach!
24/7 Customer Support
Great technology demands great support. At IDU Identification, we pride ourselves on professional, 24/7 tech support.
Our support is handled by our primary team of Australia-based professionals, alongside our dedicated support team in North America, ensuring you always get outstanding, personalised customer service in your timezone.
Loved by 400+ Venues Across Australia, the United States & New Zealand
Whether you’re a nightclub in Sydney, a Restaurant in Melbourne, an Adult Entertainment Venue, or one of the many bars across Australia, iDU has the patron management solution for you.
Why Do You iDU?
Hear some testimonials from venues just like yours on why iDU is quickly becoming the preferred ID scanning solution for venues across Australia.
It was not a difficult decision to engage iDU, as this product was presented as far superior to the competition. This has proved to be the case in our circumstances. The enthusiasm is still evident, the product keeps evolving as requirements and legislation change, and the product knowledge is the industry’s best.
Mitch and his team have continued to work closely with our management team and they continue to innovate and assist wherever they see a need.
The versatility and mobility of these resources are ideal for The Caxton Hotel and have handled the large football crowds with speed and accuracy.
I highly recommend Mitch Robinson as a fine young man and a very astute operator in this business environment. iDU is quickly becoming the leading light in their field.
Ross Farquhar
Caxton HotelIn June 2020 I changed my scanning system to iDU and I could not be happier with the product. The platform allows us to conduct our business in a timely and efficient way. The unit itself is small and sleek and very easy to use. I’ve always found the company’s representatives to be attentive and professional. As the General Manager of the Drunken Monkey group, I would highly recommend iDU identification to other venues and hospitality groups.
Harlen Pointing
Suzie Wongs & Brooklyn StandardAs a long-time user of ID scanning technology, the decision to switch to iDU Identification was considered deeply. In the end it came down to a few key points; Ease of use, speed of scans and customer service. iDU comes out on top in all these areas.
Put simply; these units are light, easy to use and get the required details the first time, every time. The result is less time in lines, less pressure on crowd control and ultimately happier customers.
The tech is cleverly developed in close consultation with industry and the iDU team displays an energetic desire to continually improve the operator and customer experience. iDU scanners are a game-changer for my business and I recommend them thoroughly.
Alex Johns
Solbar & Old Soul Maroochydore & Sunshine Coast SNPWe have been working with Mitch and his Team from iDU since July 2020, ever since we started working with them it’s been an absolute breeze.
Always contactable and always ready to help out when requested and they always go above and beyond to assist.
The iDU scanners have made scanning into our venue quicker and easier and also more efficient.
With the reliable systems, ongoing upgrades and the training iDU provides, I would recommend anyone who has a venue to use the iDU scanner system.
Dale Kettle
Kittens BrisbaneiDU is so easy to use, handheld and effective for busy bars! Not only are they super easy to use, but the tech support is also fantastic and personable!
Zach Mynott
The Gresham BarResults are Amazing – I recommend iDU to all venues who are in need of ID scanning and by far is the No. 1 ID scanning equipment to date. It’s easy to use, reliable, and customer service is beyond par. Ever since the switch I haven’t looked back.
Alex Hall
The Prince Consort & Fortitude Valley SNPiDU has been fantastic since coming onto the scene. Quick and efficient portable ID scanning. Mitch and his team have always been willing to train and improve the scanning process. By taking on industry feedback, they have been able to create the best possible system. I highly recommend to all our clients.
Trent Sowry
ANSIC SecurityPaddy’s Shenanigans signed up with iDU to assist us with delivering a seamless, fast and safe entry and party going experience, having used other solutions in the past and finding them lacking. iDU has given us the exact faster and flexible solution to our entry legal requirements we required. We’ve found Mitch and his team are brilliant to communicate with and the innovation and work they are doing will ensure they are stalwarts in the late night industry for years to come.
Tim Langford
Paddy's Shenanigans & Airlie Beach SNPWe use iDU scanners at Savile Row and they have been a life saver. It’s very clear the amount of thought and preparation that went in to the production of their systems, for every problem that we had with previous providers iDU had a solution for said problems.
Jacob Cohen
Savile RowWe believe that the iDU scanning system to be the best system on the market at this present time and for all time. With the constant research and development conducted by the company, this scanning system just gets better by the minute. The staff are great to deal with and solve any issues without hesitation. Our staff and clients love the system because of its accuracy and how easy it is to learn and use. We would not hesitate to recommend iDU for all your scanning needs.
Deane Lawler
CSO Security SolutionsThe system (iDU) gives our staff freedom and flexibility in how we manage the important scanning process at the point of entry each night. We’re focused on giving our patrons the best and safest experience possible and we know iDU is part of that commitment for us.
