"Why Do You IDU?"

Hear some testimonials from venues just like yours on why IDU is quickly becoming the preferred ID scanning solution for venues across Australia.

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What our clients say about us

It was not a difficult decision to engage IDU, as this product was presented as far superior to the competition. This has proved to be the case in our circumstances. The enthusiasm is still evident, the product keeps evolving as requirements and legislation change, and the product knowledge is the industry’s best.

Mitch and his team have continued to work closely with our management team and they continue to innovate and assist wherever they see a need.

The versatility and mobility of these resources are ideal for The Caxton Hotel and have handled the large football crowds with speed and accuracy.

I highly recommend Mitch Robinson as a fine young man and a very astute operator in this business environment. IDU is quickly becoming the leading light in their field.

IDU Testimonial - Caxton Hotel
Ross Farquhar
Caxton Hotel

In June 2020 I changed my scanning system to IDU and I could not be happier with the product. The platform allows us to conduct our business in a timely and efficient way. The unit itself is small and sleek and very easy to use. I’ve always found the company’s representatives to be attentive and professional. As the General Manager of the Drunken Monkey group, I would highly recommend IDU identification to other venues and hospitality groups.

IDU Testimonial - Drunken Monkey Group
Harlen Pointing
Suzie Wongs & Brooklyn Standard

As a long-time user of ID scanning technology, the decision to switch to IDU Identification was considered deeply. In the end it came down to a few key points; Ease of use, speed of scans and customer service. IDU comes out on top in all these areas.

Put simply; these units are light, easy to use and get the required details the first time, every time. The result is less time in lines, less pressure on crowd control and ultimately happier customers.

The tech is cleverly developed in close consultation with industry and the IDU team displays an energetic desire to continually improve the operator and customer experience. IDU scanners are a game-changer for my business and I recommend them thoroughly.

IDU Testimonial - Solbar Group
Alex Johns
Solbar & Old Soul Maroochydore & Sunshine Coast SNP

We have been working with Mitch and his Team from IDU since July 2020, ever since we started working with them it’s been an absolute breeze.

Always contactable and always ready to help out when requested and they always go above and beyond to assist.

The iDU scanners have made scanning into our venue quicker and easier and also more efficient.

With the reliable systems, ongoing upgrades and the training IDU provides, I would recommend anyone who has a venue to use the iDU scanner system.

IDU Testimonial - Kittens
Dale Kettle
Kittens Brisbane

IDU is so easy to use, handheld and effective for busy bars! Not only are they super easy to use, but the tech support is also fantastic and personable!

IDU Testimonial - The Gresham
Zach Mynott
The Gresham Bar

Results are Amazing – I recommend IDU to all venues who are in need of ID scanning and by far is the No. 1 ID scanning equipment to date. It’s easy to use, reliable, and customer service is beyond par. Ever since the switch I haven’t looked back.

Alex Hall
The Prince Consort & Fortitude Valley SNP

IDU has been fantastic since coming onto the scene. Quick and efficient portable ID scanning. Mitch and his team have always been willing to train and improve the scanning process. By taking on industry feedback, they have been able to create the best possible system. I highly recommend to all our clients.

Trent Sowry
ANSIC Security

Paddy’s Shenanigans signed up with IDU to assist us with delivering a seamless, fast and safe entry and party going experience, having used other solutions in the past and finding them lacking. IDU has given us the exact faster and flexible solution to our entry legal requirements we required. We’ve found Mitch and his team are brilliant to communicate with and the innovation and work they are doing will ensure they are stalwarts in the late night industry for years to come.

Tim Langford
Paddy's Shenanigans & Airlie Beach SNP

We use IDU scanners at Savile Row and they have been a life saver. It’s very clear the amount of thought and preparation that went in to the production of their systems, for every problem that we had with previous providers IDU had a solution for said problems.

Jacob Cohen
Savile Row

We believe that the IDU scanning system to be the best system on the market at this present time and for all time. With the constant research and development conducted by the company, this scanning system just gets better by the minute. The staff are great to deal with and solve any issues without hesitation. Our staff and clients love the system because of its accuracy and how easy it is to learn and use. We would not hesitate to recommend IDU for all your scanning needs.

Deane Lawler
CSO Security Solutions

The system (IDU) gives our staff freedom and flexibility in how we manage the important scanning process at the point of entry each night. We’re focused on giving our patrons the best and safest experience possible and we know IDU is part of that commitment for us.

Albert Hakfoort
Hakfoort Group